FAQ (frequently asked questions)
Q1: Are all of your products at Jasmin Noir Authentic?
We only work with certified authentic retailers
Q2: What forms of payment do you accept?
As of now we only accept Paypal and Afterpay.
Q3: Can i return my purchase?
To avoid counterfeit products sent back we do not accept returns online. Please read our terms and conditions for further information.
Q4: Do you ship internationally?
We only ship Australia Wide.
Q5: Can i cancel my order once i check out?
You can cancel your order within 24 hours of payment or if it has not been shipped out yet and you have received a confirmation email that it has been shipped out. You must notify us immediately otherwise we do not process refunds for orders that has been shipped out.
Q6: Do you work with other third parties?
We work with private label companies, if you would like to work with us please contact us at firstname.lastname@example.org